LEPs and Growth Hubs

How much does it cost to use the SFEDI Directory?

SFEDI has a long standing history of developing and providing high quality business support solutions to encourage the start up, survival and growth of businesses both within the UK and internationally.

As such we are providing the Directory free of charge for use by organisations wishing to search for and validate the credentials and experience of business and enterprise support professionals they are already engaged with or are considering working with in the future.

What protection is available?

Accredited professionals should ensure that they have all relevant legal and insurance policies in place prior to delivering business and enterprise support services, for example professional indemnity insurance should be held by the organisation supplying the support service.

It is the responsibility of accredited professionals and/or their organisation to ensure that appropriate insurance and other legal requirements are in place to carry out their business practices.

No liability can or will be inferred to SFEDI as a result of the accredited professional and/or their organisation not holding the required insurance or having any and all other legal requirements in place.

The SFEDI Directory provides a listing of business and enterprise support professionals and, as such, accredits their knowledge and skills within the support role and does not provide guarantees on the operations of the individual or organisation providing the support.

Are the services provided by the business support professionals free or do they charge?

The SFEDI Directory is a listing of business and enterprise support professionals and as such does not say whether an individual and/or organisation can charge for their services or what price should be charged.

It is the responsibility of the individual and/or organisation to ensure that, if they charge for services, then this is clear to those engaging with them and they are made aware of any and all costs prior to commencing the agreed services.

You should ensure you are aware of all costs associated with the support service prior to contracting.

Do you accredit organisations or just individual business and enterprise support professionals?

During our consultation period we listened to feedback and it became clear that the market place and industry placed great importance in the provision of a Directory that could provide confidence to those that used it to validate the credentials and experience of the business and enterprise support professionals that have been accredited.

By accrediting individual professionals we are able to validate and accredit the credentials and experience of each professional and so provide increased confidence to the market place of the standard of support provided by those on the Directory, a confidence that could not be provided to the same level by taking an organisational view.

Business and Enterprise Support Professionals

What are the eligibility requirements in order to join the SFEDI Directory?

There are two methods to joining the SFEDI Directory:

Qualification Accreditation Process

Applying using the Qualification Accreditation process can be completed in one of two ways:

  • Click on the link received in the automatic email on successful completion of an approved business and enterprise support professional qualification, or
  • Complete the online application form on the SFEDI Directory website and enter your personal details and the unique identifying number found on the SFEDI qualification or SFEDI Awards regulated qualification certificate

Experiential Accreditation Process

The Experiential Accreditation process provides the support professional with the opportunity to map their experience against the SFEDI national quality assured framework for business and enterprise support professionals.

The experiential accreditation route is available to this support professionals who have been providing business and enterprise support services for a minimum of one year and is made up of a formal interview conducted by a member of the SFEDI Directory accreditation team.

To apply for the experiential accreditation route complete the online application form on the SFEDI Directory website and a member of the team will be in touch to book the formal interview with you.

 

What qualifications have been approved for entry to the SFEDI Directory?

Those wishing to apply to the SFEDI Directory using the Qualification Accreditation process must have achieved either s SFEDI qualification or a SFEDI Awards regulated qualification.

To see if the qualification you hold is eligible for access to the SFEDI Directory click here.

If you do not hold an eligible qualification you can apply to the SFEDI Directory under the Experiential Accreditation process.

What do I do if the qualification I have is not listed on the approved list?

If you hold a qualification that is not eligible for entry to the SFEDI Directory you can still make an application using the Experiential Accreditation process.

The Experiential Accreditation process provides the support professional with the opportunity to map their experience against the SFEDI national quality assured framework for business and enterprise support professionals.

The experiential accreditation route is available to this support professionals who have been providing business and enterprise support services for a minimum of one year and is made up of a formal interview conducted by a member of the SFEDI Directory accreditation team.

To apply for the experiential accreditation route complete the online application form on the SFEDI Directory website and a member of the team will be in touch to book the formal interview with you.

How much does it cost to join the SFEDI Directory?

The fees and prices below relate to the accreditation process for the SFEDI Directory

Qualification Accreditation

Free of charge on completion of approved SFEDI qualification or SFEDI Awards regulated qualification

Experiential Accreditation

£50 + VAT payable on application (none refundable)

£300 + VAT payable on successful completion of the formal interview process

Verified Status

£99 + VAT on application (none refundable)

 

 

How long does my verified status on the SFEDI Directory last for?

Verified status on the SFEDI Directory lasts for 12 months and renewal is completed on a rolling 12 month basis.

To renew verified status, the support professional is required to submit up-to-date CPD and appropriate testimonials from micro and SME businesses they have supported within the previous 12 month period

How do I renew my verified status?

You will receive a renewal notification via email 4 weeks prior to your current period of verification expiring and a further email notification 2 weeks prior to expiry.

These emails will provide details of how you can renew your verified status for a further 12 month period.

At the time of re-accreditation you will be required to submit evidence on CPD activities which could include:

  • Shadowing other delivery staff
  • Observing a visiting expert
  • Carrying out action research
  • Standardisation meeting activities
  • Contributing to or reading professional publications
  • Attendance at conference and training days
  • Peer to peer mentoring and support
  • Undertaking relevant qualifications
  • Delivery across a wide range of types of business

You will also be required to submit testimonials from micro and SME businesses you have supported within the last 12 months.

Submission of your CPD records, testimonials and payment of the renewal fee will be via the SFEDI Directory website.

Do I need any special insurance in order to join the SFEDI Directory?

Accredited professionals should ensure that they have all relevant legal and insurance policies in place prior to delivering business and enterprise support services, for example professional indemnity insurance should be held by the organisation supplying the support service.

It is the responsibility of accredited professionals and/or their organisation to ensure that appropriate insurance and other legal requirements are in place to carry out their business practices.

No liability can or will be inferred to SFEDI as a result of the accredited professional and/or their organisation not holding the required insurance or having any and all other legal requirements in place.

The SFEDI Directory provides a listing of business and enterprise support professionals and, as such, accredits their knowledge and skills within the support role and does not provide guarantees on the operations of the individual or organisation providing the support.

Will I get access to guaranteed future work by joining the SFEDI Directory?

The SFEDI Directory is the national directory of accredited business and enterprise support professionals.

It is provided for use by business and enterprise support organisations and businesses who wish to verify the credentials of support professionals they are already working with or considering working with and, as such, does not provide a recruitment service for accredited professionals.

Am I allowed to charge for my services?

The SFEDI Directory is a listing of business and enterprise support professionals and as such does not say whether an individual and/or organisation can charge for their services or what price should be charged.

It is the responsibility of the individual and/or organisation to ensure that, if they charge for services, then this is clear to those engaging with them and they are made aware of any and all costs prior to commencing the agreed services.

Failure to do so may result in your accredited status being terminated and any paid fees being forfeited.

What if I want to update my profile in the future?

You can edit your profile listing at any time by logging into the website, accessing your profile and clicking the option to Edit at the beginning of the profile page.

As the SFEDI Directory is a register of accredited business and enterprise support professionals there are certain sections of your profile that are subject to quality assurance and so you are required to submit changes for validation prior to the information being published.

If you wish to update a quality assured section of your profile you can do so by clicking the 'assured profile field change request form' option on your profile once you have clicked the Edit button.

Please note you must be logged in to the website prior to making any changes to your profile.

Can I use the SFEDI logo on my marketing literature if I join the SFEDI Directory?

Once you have completed a successful application to the SFEDI Directory you will be able to make use of the SFEDI Directory Accredited Professional logo.

Brand guidelines are provided so that you are able to use the logo appropriately to support you in marketing your support services.

You will not be able to use the SFEDI logo as this is reserved for use by SFEDI only.

What should I do if I cannot remember my username and/or password?

If you are unable to remember your username and/or password complete the lost username and password request on the login screen.

If you are still unable to login to the SFEDI Directory please contact a member of the team who will be happy to support you

What do I need at the time of application?

To make an application to the SFEDI Directory you will require to have to hand certain information.

Qualification Accreditation Application

  • Name
  • Username
  • Email
  • Password
  • Telephone
  • Address
  • Name of SFEDI qualification(s) or SFEDI Awards regulated qualification(s) held
  • Unique identification number found on the qualification certificate

Experiential Accreditation Application

  • Name
  • Username
  • Email
  • Password
  • Telephone
  • Address
  • Payment details

Do you accredit organisations or just individual business and enterprise support professionals?

During our consultation period we listened to feedback and it became clear that the market place and industry placed great importance in the provision of a Directory that could provide confidence to those that used it to validate the credentials and experience of the business and enterprise support professionals that have been accredited.

By accrediting individual professionals we are able to validate and accredit the credentials and experience of each professional and so provide increased confidence to the market place of the standard of support provided by those on the Directory, a confidence that could not be provided to the same level by taking an organisational view.

What if I’m already a member of another organisation?

The SFEDI Directory is an independent national open access directory run by the SFEDI Group to provide both public and private organisations with the ability to search for accredited business and enterprise support professionals.

In order to meet the needs and demands of the organisations that make use of the Directory there are certain eligibility criteria in order to be considered for inclusion.

Individuals are not automatically listed due to simply being a member of another organisation as industry has requested that the Code of Professional Ethics and the quality frameworks developed and administered nationally by SFEDI underpin the accreditation process used.

Individuals who meet the eligibility requirements are invited to make an application for inclusion within the open access Directory through either the Qualification Accreditation process or the Experiential Accreditation process.

What does Verified status mean?

For those support professional who want to take that next step, the SFEDI Directory operates an additional verified status.

The SFEDI Directory Verified status is available to those who have successfully completed either the Qualification or Experiential Accreditation process and would like to take that next step.

Verified status enable the professional to:

  • Use the SFEDI Directory Verified Professional logo
  • Gain certification as a SFEDI Directory Verified Support Professional
  • List themselves as a Verified Support Professional using the badging system on their individual profile
  • Achieve preferential listing through SFEDI Directory searches

To apply for Verified status simply complete the application form accessible once logged in to the SFEDI Directory and supply a minimum of two testimonials from an individual or micro or SME business supported within the last 12 months.

On successful completion of the Verified status application process, a member of the SFEDI Directory team will provide access to the Verified Support Professional logo and Verified Support Professional certification.

The support professional will also become eligible for preferential listing through SFEDI Directory searches.

What is covered within the Experiential Accreditation interview?

The Experiential Accreditation formal interview provides the support professional with the opportunity to map their experience against the SFEDI national quality assured framework.

This route is available to those support professionals who have been providing business and enterprise support services for a minimum of one year.

The interview covers the following subjects:

The Business and Enterprise Support Landscape

This section requires knowledge of the business and enterprise support landscape at a local, regional and national level.

It ensure that the support professional understand not just the services that they are able to offer but also those offered by other public and private sector organisations.

The Knowledge, Skills and Behaviours Required to Implement Business and Enterprise Support Services

This section requires the support professional to demonstrate how they have implemented their knowledge, skills and behaviours in order to provide an effective business and enterprise support service.

It ensures that the support professional not only understands what is required to support a micro, small and medium business but is also able to provide a practical solution that supports businesses to start, survive and thrive.

The support professional is required to provide examples from a minimum of two businesses that they have provided support to within the 12-month period prior to their application to the SFEDI Directory.

Continuous Professional Development

This section requires the support professional to demonstrate how they currently, and in the future, plan to continue to maintain and further develop their knowledge, skills and behaviours in order to be able to provide effective business and enterprise support to micro, small and medium businesses.

The support professional is required to provide examples of their current CPD plans and activities, how this has impacted on the improvement of the services they provide and also examples of their future plans to continue to develop their ability to offer effective support solutions.

Business Support Organisations

How much does it cost to use the SFEDI Directory?

SFEDI has a long standing history of developing and providing high quality business support solutions to encourage the start up, survival and growth of businesses both within the UK and internationally.

As such we are providing the Directory free of charge for use by organisations wishing to search for and validate the credentials and experience of business and enterprise support professionals they are already engaged with or are considering working with in the future.

What protection is available?

Accredited professionals should ensure that they have all relevant legal and insurance policies in place prior to delivering business and enterprise support services, for example professional indemnity insurance should be held by the organisation supplying the support service.

It is the responsibility of accredited professionals and/or their organisation to ensure that appropriate insurance and other legal requirements are in place to carry out their business practices.

No liability can or will be inferred to SFEDI as a result of the accredited professional and/or their organisation not holding the required insurance or having any and all other legal requirements in place.

The SFEDI Directory provides a listing of business and enterprise support professionals and, as such, accredits their knowledge and skills within the support role and does not provide guarantees on the operations of the individual or organisation providing the support.

Are the services provided by the business support professionals free or do they charge?

The SFEDI Directory is a listing of business and enterprise support professionals and as such does not say whether an individual and/or organisation can charge for their services or what price should be charged.

It is the responsibility of the individual and/or organisation to ensure that, if they charge for services, then this is clear to those engaging with them and they are made aware of any and all costs prior to commencing the agreed services.

You should ensure you are aware of all costs associated with the support service prior to contracting.

Do you accredit organisations or just individual business and enterprise support professionals?

During our consultation period we listened to feedback and it became clear that the market place and industry placed great importance in the provision of a Directory that could provide confidence to those that used it to validate the credentials and experience of the business and enterprise support professionals that have been accredited.

By accrediting individual professionals we are able to validate and accredit the credentials and experience of each professional and so provide increased confidence to the market place of the standard of support provided by those on the Directory, a confidence that could not be provided to the same level by taking an organisational view.