LEPs and Growth Hubs

How much does it cost to use the SFEDI Directory?

SFEDI has a long standing history of developing and providing high quality business support solutions to encourage the start up, survival and growth of businesses both within the UK and internationally.

As such we are providing the Directory free of charge for use by organisations wishing to search for and validate the credentials and experience of business and enterprise support professionals they are already engaged with or are considering working with in the future.

What protection is available?

Accredited professionals should ensure that they have all relevant legal and insurance policies in place prior to delivering business and enterprise support services, for example professional indemnity insurance should be held by the organisation supplying the support service.

It is the responsibility of accredited professionals and/or their organisation to ensure that appropriate insurance and other legal requirements are in place to carry out their business practices.

No liability can or will be inferred to SFEDI as a result of the accredited professional and/or their organisation not holding the required insurance or having any and all other legal requirements in place.

The SFEDI Directory provides a listing of business and enterprise support professionals and, as such, accredits their knowledge and skills within the support role and does not provide guarantees on the operations of the individual or organisation providing the support.

Are the services provided by the business support professionals free or do they charge?

The SFEDI Directory is a listing of business and enterprise support professionals and as such does not say whether an individual and/or organisation can charge for their services or what price should be charged.

It is the responsibility of the individual and/or organisation to ensure that, if they charge for services, then this is clear to those engaging with them and they are made aware of any and all costs prior to commencing the agreed services.

You should ensure you are aware of all costs associated with the support service prior to contracting.

Do you accredit organisations or just individual business and enterprise support professionals?

During our consultation period we listened to feedback and it became clear that the market place and industry placed great importance in the provision of a Directory that could provide confidence to those that used it to validate the credentials and experience of the business and enterprise support professionals that have been accredited.

By accrediting individual professionals we are able to validate and accredit the credentials and experience of each professional and so provide increased confidence to the market place of the standard of support provided by those on the Directory, a confidence that could not be provided to the same level by taking an organisational view.

Business and Enterprise Support Professionals

What are the eligibility requirements in order to join the SFEDI Directory?

To gain access to the SFEDI Directory you must have achieved one of the SFEDI Awards qualifications on the approved list available here.

If you do not hold one of the approved qualifications please visit the SFEDI Awards website or contact one of their Customer Support staff members to discuss how you can work towards one of the qualifications listed.

Those that achieve one of the approved qualifications will be required to apply to be listed on the SFEDI Directory, due to privacy and data protection laws, individuals will not be listed automatically.

What qualifications have been approved for entry to the SFEDI Directory?

Those wishing to apply to the SFEDI Directory using the Qualification Accreditation process must have achieved either a SFEDI qualification or a SFEDI Awards regulated qualification.

To see if the qualification you hold is eligible for access to the SFEDI Directory click here.

If you do not hold an eligible qualification you can apply to the SFEDI Directory under the Experiential Accreditation process.

What do I do if the qualification I have is not listed on the approved list?

 

Unfortunately, the SFEDI Directory is only available to those that have achieved one of the approved qualifications listed here.

As we are unable to verify the content and delivery methods of qualifications offered by alternative providers we are not able to accept them for entry to the SFEDI Directory.

How much does it cost to join the SFEDI Directory?

To gain access to the SFEDI Directory you must have achieved one of the SFEDI Awards qualifications on the approved list available here and as such there is no additional cost for being listed on the SFEDI Directory.

Those that achieve one of the approved qualifications will be required to apply to be listed on the SFEDI Directory, due to privacy and data protection laws, individuals will not be listed automatically.

How long does my verified status on the SFEDI Directory last for?

Verified status on the SFEDI Directory lasts for 12 months and renewal is completed on a rolling 12 month basis.

To renew verified status, the support professional is required to submit up-to-date CPD and appropriate testimonials from micro and SME businesses they have supported within the previous 12 month period

How do I renew my verified status?

You will receive a renewal notification via email 4 weeks prior to your current period of verification expiring and a further email notification 2 weeks prior to expiry.

These emails will provide details of how you can renew your verified status for a further 12 month period.

At the time of re-accreditation you will be required to submit evidence on CPD activities which could include:

  • Shadowing other delivery staff
  • Observing a visiting expert
  • Carrying out action research
  • Standardisation meeting activities
  • Contributing to or reading professional publications
  • Attendance at conference and training days
  • Peer to peer mentoring and support
  • Undertaking relevant qualifications
  • Delivery across a wide range of types of business

You will also be required to submit testimonials from micro and SME businesses you have supported within the last 12 months.

Submission of your CPD records, testimonials and payment of the renewal fee will be via the SFEDI Directory website.

Do I need any special insurance in order to join the SFEDI Directory?

Accredited professionals should ensure that they have all relevant legal and insurance policies in place prior to delivering business and enterprise support services, for example professional indemnity insurance should be held by the organisation supplying the support service.

It is the responsibility of accredited professionals and/or their organisation to ensure that appropriate insurance and other legal requirements are in place to carry out their business practices.

No liability can or will be inferred to SFEDI as a result of the accredited professional and/or their organisation not holding the required insurance or having any and all other legal requirements in place.

The SFEDI Directory provides a listing of business and enterprise support professionals and, as such, accredits their knowledge and skills within the support role and does not provide guarantees on the operations of the individual or organisation providing the support.

Will I get access to guaranteed future work by joining the SFEDI Directory?

The SFEDI Directory is the national directory of accredited business and enterprise support professionals.

It is provided for use by business and enterprise support organisations and businesses who wish to verify the credentials of support professionals they are already working with or considering working with and, as such, does not provide a recruitment service for accredited professionals.

Am I allowed to charge for my services?

The SFEDI Directory is a listing of business and enterprise support professionals and as such does not say whether an individual and/or organisation can charge for their services or what price should be charged.

It is the responsibility of the individual and/or organisation to ensure that, if they charge for services, then this is clear to those engaging with them and they are made aware of any and all costs prior to commencing the agreed services.

Failure to do so may result in your accredited status being terminated and any paid fees being forfeited.

What if I want to update my profile in the future?

You can edit your profile listing at any time by logging into the website, accessing your profile and clicking the option to Edit at the beginning of the profile page.

As the SFEDI Directory is a register of accredited business and enterprise support professionals there are certain sections of your profile that are subject to quality assurance and so you are required to submit changes for validation prior to the information being published.

If you wish to update a quality assured section of your profile you can do so by clicking the 'assured profile field change request form' option on your profile once you have clicked the Edit button.

Please note you must be logged in to the website prior to making any changes to your profile.

Can I use the SFEDI logo on my marketing literature if I join the SFEDI Directory?

Once you have completed a successful application to the SFEDI Directory you will be able to make use of the SFEDI Directory Accredited Professional logo.

Brand guidelines are provided so that you are able to use the logo appropriately to support you in marketing your support services.

You will not be able to use the SFEDI logo as this is reserved for use by SFEDI only.

What should I do if I cannot remember my username and/or password?

If you are unable to remember your username and/or password complete the lost username and password request on the login screen.

If you are still unable to login to the SFEDI Directory please contact a member of the team who will be happy to support you

What do I need at the time of application?

To make an application to the SFEDI Directory you will require to have to hand certain information.

Qualification Accreditation Application

  • Name
  • Username
  • Email
  • Password
  • Telephone
  • Address
  • Name of SFEDI qualification(s) or SFEDI Awards regulated qualification(s) held
  • Unique identification number found on the qualification certificate

 

Do you accredit organisations or just individual business and enterprise support professionals?

During our consultation period we listened to feedback and it became clear that the market place and industry placed great importance in the provision of a Directory that could provide confidence to those that used it to validate the credentials and experience of the business and enterprise support professionals that have been accredited.

By accrediting individual professionals we are able to validate and accredit the credentials and experience of each professional and so provide increased confidence to the market place of the standard of support provided by those on the Directory, a confidence that could not be provided to the same level by taking an organisational view.

What if I’m already a member of another organisation?

The SFEDI Directory is an independent national open access directory run by the SFEDI Group to provide both public and private organisations with the ability to search for accredited business and enterprise support professionals.

In order to meet the needs and demands of the organisations that make use of the Directory there are certain eligibility criteria in order to be considered for inclusion.

Individuals are not automatically listed due to simply being a member of another organisation as industry has requested that the Code of Professional Ethics and the quality frameworks developed and administered nationally by SFEDI underpin the accreditation process used.

Individuals who have achieved one of the approved qualifications listed here are welcome to make an application for inclusion within the open access Directory.

What does Verified status mean?

For those support professional who want to take that next step, the SFEDI Directory operates an additional verified status.

The SFEDI Directory Verified status is available to those who have successfully completed either the Qualification or Experiential Accreditation process and would like to take that next step.

Verified status enable the professional to:

  • Use the SFEDI Directory Verified Professional logo
  • Gain certification as a SFEDI Directory Verified Support Professional
  • List themselves as a Verified Support Professional using the badging system on their individual profile
  • Achieve preferential listing through SFEDI Directory searches

To apply for Verified status simply complete the application form accessible once logged in to the SFEDI Directory and supply a minimum of two testimonials from an individual or micro or SME business supported within the last 12 months.

On successful completion of the Verified status application process, a member of the SFEDI Directory team will provide access to the Verified Support Professional logo and Verified Support Professional certification.

The support professional will also become eligible for preferential listing through SFEDI Directory searches.

Business Support Organisations

How much does it cost to use the SFEDI Directory?

SFEDI has a long standing history of developing and providing high quality business support solutions to encourage the start up, survival and growth of businesses both within the UK and internationally.

As such we are providing the Directory free of charge for use by organisations wishing to search for and validate the credentials and experience of business and enterprise support professionals they are already engaged with or are considering working with in the future.

What protection is available?

Accredited professionals should ensure that they have all relevant legal and insurance policies in place prior to delivering business and enterprise support services, for example professional indemnity insurance should be held by the organisation supplying the support service.

It is the responsibility of accredited professionals and/or their organisation to ensure that appropriate insurance and other legal requirements are in place to carry out their business practices.

No liability can or will be inferred to SFEDI as a result of the accredited professional and/or their organisation not holding the required insurance or having any and all other legal requirements in place.

The SFEDI Directory provides a listing of business and enterprise support professionals and, as such, accredits their knowledge and skills within the support role and does not provide guarantees on the operations of the individual or organisation providing the support.

Are the services provided by the business support professionals free or do they charge?

The SFEDI Directory is a listing of business and enterprise support professionals and as such does not say whether an individual and/or organisation can charge for their services or what price should be charged.

It is the responsibility of the individual and/or organisation to ensure that, if they charge for services, then this is clear to those engaging with them and they are made aware of any and all costs prior to commencing the agreed services.

You should ensure you are aware of all costs associated with the support service prior to contracting.

Do you accredit organisations or just individual business and enterprise support professionals?

During our consultation period we listened to feedback and it became clear that the market place and industry placed great importance in the provision of a Directory that could provide confidence to those that used it to validate the credentials and experience of the business and enterprise support professionals that have been accredited.

By accrediting individual professionals we are able to validate and accredit the credentials and experience of each professional and so provide increased confidence to the market place of the standard of support provided by those on the Directory, a confidence that could not be provided to the same level by taking an organisational view.